Group Benefits Account Manager – Key Clients & Renewals

The Standard; Oregon; Hybrid; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Annual incentive bonus

PTO and holidays

Parental leave

Volunteer hours

Job summary

The Standard is seeking an experienced Account Manager to serve as the primary liaison for key policyholders and producers. You will build strong relationships, conduct regular on-site visits, and negotiate renewals to optimize coverage and pricing.

Based in the United States, you will coordinate with home office teams, support claim and contract analyses, and lead amendment processes. This role requires travel within the territory and a focus on client retention and service excellence.

Qualifications

• Bachelor's degree required.
• 5+ years of group insurance account management experience.
• Life and Disability insurance license for all states within territory.
• Personal automobile is available for business use with adequate insurance and a safe driving record.
• Ability to travel within territory for face-to-face client and broker meetings when requested.

Responsibilities

• Develop and manage effective primary relationships with key policyholders and producers through regular site visits, proactive communication, and skilled negotiation.
• Tackle concerns, drive improvements, and resolve issues efficiently before renewals.
• Meet face-to-face with clients to review claims, contracts, and determine coverage or contract changes during renewal planning.
• Collaborate with sales reps and underwriters to present renewals with a customized retention strategy.

Skills

Account management

Negotiation

Travel readiness

Customer focus

Education

Bachelor's Degree

Job description

The Standard is seeking an experienced Account Manager to serve as the primary liaison for key policyholders and producers. You will build strong relationships, conduct regular on-site visits, and negotiate renewals to optimize coverage and pricing.

Based in the United States, you will coordinate with home office teams, support claim and contract analyses, and lead amendment processes. This role requires travel within the territory and a focus on client retention and service excellence.