Ground Control & Headliner Experience Crew

Live Nation; Miami (FL); Sur place; USD 2 342 000 - 2 755 000; Plein temps

Résumé du poste

Insomniac is seeking a Ground Control and Headliner Experience Team Member in Miami to deliver an outstanding attendee experience. You will be at entrances, operate radios, and assist headliners with direction and safety.

The role requires the ability to stay alert in loud environments, walk long distances, and work flexible hours including evenings and weekends. Training provided, with travel as needed.

Qualifications

• Customer service experience preferred.
• Experience using two-way radios in pressured environments.
• Ability to stay calm and de-escalate tense situations.

Responsabilités

• Welcome attendees at entrances and explain Ground Control presence.
• Operate two-way radios and respond to calls quickly.
• Assist distressed individuals and provide support as needed.
• Memorize event information to relay to attendees.
• Understand evacuation procedures and locate safe refuges.
• Provide directional help at entrances with megaphones.

Connaissances

Customer service experience

Radio operation

De-escalation

Stamina & mobility

Teamwork

Outils

Two-way radios

Description du poste

Insomniac is seeking a Ground Control and Headliner Experience Team Member in Miami to deliver an outstanding attendee experience. You will be at entrances, operate radios, and assist headliners with direction and safety.

The role requires the ability to stay alert in loud environments, walk long distances, and work flexible hours including evenings and weekends. Training provided, with travel as needed.