Headliner Experience & Ground Control Crew

Insomniac Events; Miami (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Insomniac is seeking a Ground Control and Headliner Experience Team Member to provide an exceptional experience to headliners. This role reports to Ground Control and Headliner Experience Managers and will involve welcoming attendees, radio operations, and crowd-safety support at events.

Ideal candidates have customer service experience, can handle high-pressure situations, and can stand for long periods. You must be able to lift up to 20 lbs and travel for events, including evenings and

Qualifications

• Customer service-related work experience is preferred.
• Experience using radios and ability to work under pressure in stressful environments is required.
• Energetic and focused personality with initiative and ability to manage deadlines.

Responsibilities

• Welcome attendees at entrances and make Ground Control present.
• Operate a two-way radio and respond to emergency calls.
• Assist distressed individuals and provide directional support to Headliners.

Skills

Customer service

Radio operation

Stamina

Tools

Two-way radio

Job description

Insomniac is seeking a Ground Control and Headliner Experience Team Member to provide an exceptional experience to headliners. This role reports to Ground Control and Headliner Experience Managers and will involve welcoming attendees, radio operations, and crowd-safety support at events.

Ideal candidates have customer service experience, can handle high-pressure situations, and can stand for long periods. You must be able to lift up to 20 lbs and travel for events, including evenings and