Grocery Service Manager: Lead & Delight Customers

Hy-Vee; Springfield (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

Hy-Vee Springfield is seeking a Service Manager to supervise grocery staff and deliver prompt, friendly customer service. You will lead scheduling, supervise departments in the manager's absence, and reinforce store policies and safety procedures.

You will coordinate merchandise, pricing, displays and customer relations, while training staff and ensuring efficient store operations in a fast-paced environment.

Qualifications

• High School diploma or equivalent experience.
• Two years or more of similar or related work experience preferred.
• Ability to solve practical problems; interpret instructions.
• Strong customer service orientation and communication skills.
• Supervisory experience preferred.

Responsibilities

• Provides prompt, efficient and friendly customer service.
• Supervises and coordinates activities of employees in store areas.
• Plans, prepares and adjusts work schedules and assigns duties.
• Ensures compliance with policies, safety procedures and company guidelines.
• Trains employees and maintains positive employee relations.

Skills

Customer service

Leadership

Communication

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Hy-Vee Springfield is seeking a Service Manager to supervise grocery staff and deliver prompt, friendly customer service. You will lead scheduling, supervise departments in the manager's absence, and reinforce store policies and safety procedures.

You will coordinate merchandise, pricing, displays and customer relations, while training staff and ensuring efficient store operations in a fast-paced environment.