Grocery Service Leader

Hy-Vee; Centerville (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hy-Vee is seeking a Second Service Manager for the Grocery department. The role focuses on delivering prompt, friendly customer service while overseeing sales floor operations and the necessary technology to support it.

You will manage customer and employee relations, train staff, ensure price accuracy and displays, and maintain store cleanliness and safety standards. A high school diploma or equivalent and relevant experience are expected.

Qualifications

• Partnerships and customer-focused service are essential.
• Ability to access and use store procedures and policies.
• Strong interpersonal and leadership skills.

Responsibilities

• Maintains a positive attitude and fosters friendliness and teamwork.
• Provides prompt, courteous service and guides customers to products.
• Ensures accurate pricing, displays, and store cleanliness.
• Trains employees on store policies and procedures.
• Recruits and interviews applicants and manages scheduling.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting relations

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking a Second Service Manager for the Grocery department. The role focuses on delivering prompt, friendly customer service while overseeing sales floor operations and the necessary technology to support it.

You will manage customer and employee relations, train staff, ensure price accuracy and displays, and maintain store cleanliness and safety standards. A high school diploma or equivalent and relevant experience are expected.