Grocery Service Manager: Lead Customer Experience

Hy-Vee; Mankato (MN); On-site; USD 19,000 - 23,000; Full time

Job summary

Hy-Vee is seeking a Service Manager for the Grocery department. The role supervises and coordinates store employees, delivers prompt, friendly customer service, and ensures customer needs are met.

Responsibilities include scheduling, training, safety enforcement, and maintaining positive staff relations in a fast-paced environment. Ideal candidates will have a high school diploma or equivalent and 2+ years of related experience.

Qualifications

• High School or equivalent experience.
• Two years or more of similar or related work experience preferred.

Responsibilities

• Provides prompt, efficient and friendly customer service; treats customers as most important.
• Plans, prepares, and adjusts work schedules and assigns employees to duties.
• Supervises and coordinates activities of employees and ensures proper execution of duties.
• Trains workers on store policies and safety procedures.
• Performs leadership duties and maintains positive employee relations.

Job description

Hy-Vee is seeking a Service Manager for the Grocery department. The role supervises and coordinates store employees, delivers prompt, friendly customer service, and ensures customer needs are met.

Responsibilities include scheduling, training, safety enforcement, and maintaining positive staff relations in a fast-paced environment. Ideal candidates will have a high school diploma or equivalent and 2+ years of related experience.