Grocery Service Manager: Customer-Driven Leadership

Hy-Vee; Centerville (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

Hy-Vee Centerville seeks a Second Service Manager to oversee grocery floor operations, ensure smooth customer service, and supervise staff. You will interact with customers, train associates, and support district leadership to maintain a welcoming store environment.

The role requires a high school diploma (or equivalent) and the ability to handle multiple tasks, resolve issues promptly, and manage merchandising and pricing with accuracy.

Qualifications

• High school diploma or 1 year of related work experience.
• Ability to perform arithmetic calculations accurately.
• Strong customer service and problem-solving abilities.

Responsibilities

• Provide prompt, friendly customer service and help customers locate products.
• Supervise store operations on the sales floor and ensure proper pricing/merchandising.
• Train employees on store policies and procedures and ensure compliance with guidance.

Skills

Problem solving

Arithmetic calculations

Customer interaction

Interviews/selection

Education

High school diploma or equivalent

Tools

Cash registers

Fork lift

Pallet jack

Computer

Job description

Hy-Vee Centerville seeks a Second Service Manager to oversee grocery floor operations, ensure smooth customer service, and supervise staff. You will interact with customers, train associates, and support district leadership to maintain a welcoming store environment.

The role requires a high school diploma (or equivalent) and the ability to handle multiple tasks, resolve issues promptly, and manage merchandising and pricing with accuracy.