Grocery Service Leader

Hy-Vee; Mason City (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

Hy-Vee is seeking a Service Manager in Mason City, Iowa to oversee customer service operations in the Grocery department. The ideal candidate will demonstrate strong leadership qualities, a commitment to quality service, and experience in employee management. Responsibilities include ensuring efficient service, training staff, and maintaining a positive work environment. A high school diploma and two years of related experience are required. Opportunity for career growth in a supportive environment.

Qualifications

• At least two years of similar or related work experience preferred.
• Ability to solve practical problems and perform arithmetic.
• Ability to interview and guide employees.

Responsibilities

• Maintains a positive atmosphere and encourages teamwork.
• Provides prompt, efficient, and friendly customer service.
• Plans and adjusts work schedules and assigns duties.

Skills

Customer focused

Results oriented

Partnerships

Growth mindset

Professionalism

Education

High School or equivalent experience

Tools

Pallet jack

Cash registers

Computer

Forklift

Job description

Hy-Vee is seeking a Service Manager in Mason City, Iowa to oversee customer service operations in the Grocery department. The ideal candidate will demonstrate strong leadership qualities, a commitment to quality service, and experience in employee management. Responsibilities include ensuring efficient service, training staff, and maintaining a positive work environment. A high school diploma and two years of related experience are required. Opportunity for career growth in a supportive environment.