Grocery Service Leader

Hy-Vee; Peoria (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Hy-Vee in Peoria, IL is seeking a Service Manager within the Grocery department to lead daily operations and ensure outstanding customer service. You will supervise staff, schedule shifts, and model a friendly, efficient shopping experience for customers.

The role emphasizes people leadership, problem solving, and adherence to company policies. The ideal candidate will have strong interpersonal skills, a focus on customer satisfaction, and the ability to train and develop team members while

Qualifications

• Ability to supervise and coordinate the activities of employees
• Strong customer service and interpersonal skills
• Ability to train and develop staff and enforce safety procedures
• Experience planning, preparing, and adjusting work schedules and duties

Responsibilities

• Supervises employees and coordinates store activities.
• Ensures prompt, courteous, and efficient customer service.
• Plans and assigns work, trains staff, and enforces policies.
• Handles customer issues and escalations with professionalism.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High School diploma or equivalent

Job description

Hy-Vee in Peoria, IL is seeking a Service Manager within the Grocery department to lead daily operations and ensure outstanding customer service. You will supervise staff, schedule shifts, and model a friendly, efficient shopping experience for customers.

The role emphasizes people leadership, problem solving, and adherence to company policies. The ideal candidate will have strong interpersonal skills, a focus on customer satisfaction, and the ability to train and develop team members while