Grocery Service Leader

Hy-Vee; Waverly (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Hy-Vee is seeking a Service Manager in Iowa to lead the Grocery department’s customer service and daily operations. You will supervise employees, coordinate schedules, and ensure friendly, efficient service while upholding company policies and safety standards.

The role focuses on developing a positive, teamwork-driven environment, handling customer concerns, and driving store performance through effective leadership and policy adherence.

Qualifications

• High School diploma or equivalent required.
• 2+ years of related work experience preferred.
• Willingness to supervise staff and manage store duties.

Responsibilities

• Oversees customer service and daily store operations.
• Supervises employees and assigns duties.
• Ensures safety and compliance with company policies.
• Manages scheduling and staff development.

Skills

Practical problem solving

Numerical arithmetic

Interpersonal communication

Education

High School diploma or equivalent

2+ years retail supervision preferred

Job description

Hy-Vee is seeking a Service Manager in Iowa to lead the Grocery department’s customer service and daily operations. You will supervise employees, coordinate schedules, and ensure friendly, efficient service while upholding company policies and safety standards.

The role focuses on developing a positive, teamwork-driven environment, handling customer concerns, and driving store performance through effective leadership and policy adherence.