Grocery Service Manager – Elevate Customer Experience

Hy-Vee; Pella (IA); On-site; USD 21,000 - 33,000; Full time

Job summary

Hy-Vee in Iowa seeks a Second Service Manager to join the Grocery department. The role emphasizes providing prompt, efficient, and friendly customer service while leading a team in a fast-paced store environment.

You will train staff, supervise day-to-day operations, manage pricing and displays, and ensure cleanliness and safe store conditions. Strong communication and cash-handling skills are essential, as is a commitment to a helpful, smiling service approach.

Qualifications

• High school diploma or equivalent or related work experience.
• Strong customer service and communication skills.
• Experience training and supervising staff.

Responsibilities

• Provide prompt, efficient and friendly customer service.
• Train employees in store policies and procedures.
• Ensure cleanliness, sanitation and appearance of the store.
• Supervise daily floor operations and pricing/merchandising.

Skills

Customer service

Team leadership

Communication

Cash handling

Education

High school diploma or equivalent

Tools

Cash registers

Pallet jack

Fork lift

Calculator

Job description

Hy-Vee in Iowa seeks a Second Service Manager to join the Grocery department. The role emphasizes providing prompt, efficient, and friendly customer service while leading a team in a fast-paced store environment.

You will train staff, supervise day-to-day operations, manage pricing and displays, and ensure cleanliness and safe store conditions. Strong communication and cash-handling skills are essential, as is a commitment to a helpful, smiling service approach.