Grocery Service Lead — Night & Weekend

hyvee; Marion (IA); Sur place; USD 42 000 - 65 000; Plein temps

Résumé du poste

Hy-Vee is seeking a Service Manager in the Grocery department to provide prompt, efficient and friendly customer service while supervising store staff. The role involves leading teams, scheduling, and ensuring a positive shopping experience for customers.

You will role-model service, manage daily operations, and enforce safety and policy compliance across departments to support store goals.

Qualifications

• Maintains a positive attitude; creates an atmosphere of friendliness and fun through teamwork.
• Encourages employees to greet customers and provide prompt, courteous service.
• Learns customers' names and addresses them by name.
• Plans, prepares, and adjusts work schedules and assigns duties.
• Trains and enforces safety procedures to provide a safe environment.

Responsabilités

• Maintains a positive attitude and fosters friendliness and teamwork.
• Greets customers and provides prompt, courteous service.
• Learns customers' names and addresses them by name.
• Plans and assigns work schedules and supervises staff across departments.
• Trains staff and enforces safety procedures.
• Compiles and reviews managerial data such as sales and inventory.
• Ensures compliance with store policies and procedures.

Description du poste

Hy-Vee is seeking a Service Manager in the Grocery department to provide prompt, efficient and friendly customer service while supervising store staff. The role involves leading teams, scheduling, and ensuring a positive shopping experience for customers.

You will role-model service, manage daily operations, and enforce safety and policy compliance across departments to support store goals.