Service Manager - Night & Weekend Grocery Leader

Hy-Vee; Peoria (IL); On-site; USD 23,000 - 28,000; Part time

Job summary

Hy-Vee is seeking a Service Manager in Peoria, IL for a part-time role in the Grocery department. You will supervise staff, manage schedules, and ensure prompt, friendly customer service while maintaining store standards and safety protocols.

You will lead by example, greet customers, assist with product location, and handle cashier duties as needed. Night and weekend shifts are required, with opportunities to develop leadership within a fast-paced retail environment.

Qualifications

• High school diploma or equivalent required; two years or more of similar or related work experience preferred.
• Strong customer service mindset with ability to resolve issues and maintain positive store atmosphere.
• Ability to supervise, train and motivate a team, and plan work schedules.

Responsibilities

• Provide prompt, friendly customer service and greet customers.
• Lead and coordinate store employees to ensure tasks are completed accurately and on time.
• Plan, prepare and adjust work schedules; assign duties and monitor performance.
• Maintain safety procedures and handle cash registers per policy.
• Assist customers by escorting, locating products, and handling requests.
• Train staff on store policies and procedures and ensure compliance.

Skills

Customer service

Leadership

Scheduling

Cash handling

Education

High School or equivalent

Tools

Cash registers

Fork lift

Job description

Hy-Vee is seeking a Service Manager in Peoria, IL for a part-time role in the Grocery department. You will supervise staff, manage schedules, and ensure prompt, friendly customer service while maintaining store standards and safety protocols.

You will lead by example, greet customers, assist with product location, and handle cashier duties as needed. Night and weekend shifts are required, with opportunities to develop leadership within a fast-paced retail environment.