Grocery Department Manager — Lead, Elevate Guest Experience

Sprouts Healthy Communities Foundation; Tennessee; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

401K match

Employee discounts

Flexible schedules

Career growth

Job summary

Sprouts Farmers Market is seeking a Grocery Manager to lead the sales and operations of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine. You will recruit, train, and develop team members while ensuring high standards of customer service and store performance.

The role requires hands-on leadership, strong communication, and the ability to manage schedules, control costs, and drive profitability in a fast-paced retail environment.

Qualifications

• Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
• Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
• Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals
• Have a strong focus on detail, analytical and problem solving skills
• Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.

Responsibilities

• Lead the sales and operation of multiple departments including Grocery, Dairy, Frozen Food, and the Beer/Wine.
• Engage and evaluate team members through coaching, feedback, and one-on-one development discussions, and make recommendations on merit increases via the bi-annual performance review process.
• Recruit, hire and make promotion/transfer decisions in collaboration with the Store Manager.
• Ensure maximum productivity and efficiency by creating and adjusting schedules and staffing levels.
• Communicate standards, expectations, policy changes, and product knowledge to team members.
• Lead a team that collaborates to deliver the finest quality of product and highest level of service.

Skills

Leadership

Customer service

Communication

Team management

Scheduling

Job description

Sprouts Farmers Market is seeking a Grocery Manager to lead the sales and operations of multiple departments including Grocery, Dairy, Frozen Food, and Beer/Wine. You will recruit, train, and develop team members while ensuring high standards of customer service and store performance.

The role requires hands-on leadership, strong communication, and the ability to manage schedules, control costs, and drive profitability in a fast-paced retail environment.