Graduate CX Data & Experience Intern (Summer 2027)

Highmark Health; Bristol (RI); On-site; USD 28,000 - 41,000; Part time

Job summary

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship designed to develop the next generation of professionals in customer experience, analytics, and digital strategy within a healthcare setting. You will work with leaders across marketing, product, and analytics teams to analyze customer interactions and improve journey experiences across touchpoints.

The internship provides hands-on training in voice-of-customer insights, user research, and data-driven

Qualifications

• Bachelor’s degree required.
• Pursuit of graduate degree (full or part-time) in an accredited college or university.

Responsibilities

• Analyze voice-of-customer data and evaluate customer journeys.
• Review website and digital experience assessments and analytics insights.
• Develop journey maps and experience recommendations for stakeholders.

Skills

Voice of Customer analytics

Customer journey mapping

Customer experience measurement

Digital experience analysis

Education

Bachelor’s degree

Pursuit of graduate degree (full/part-time)

Job description

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship designed to develop the next generation of professionals in customer experience, analytics, and digital strategy within a healthcare setting. You will work with leaders across marketing, product, and analytics teams to analyze customer interactions and improve journey experiences across touchpoints.

The internship provides hands-on training in voice-of-customer insights, user research, and data-driven