Graduate CX Analytics Intern - Summer 2027

Highmark Health; Town of King (WI); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

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Job summary

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship to develop skills in customer experience strategy, journey analytics, UX research, and data-driven decisions within a healthcare setting.

Interns collaborate with leaders across marketing, product, analytics, and digital teams to analyze customer interactions and optimize journeys for more seamless, personalized experiences; mentorship and cross-functional projects build practical capabilities in

Qualifications

• Bachelor’s degree.
• Pursuance of a graduate degree full or part-time in an accredited college or university.
• Pursuing a Master’s degree in Business Analytics, Marketing, Customer Experience Management, Human-Centered Design, User Experience (UX), Digital Marketing, Product Management, Healthcare Administration, or a related field.

Responsibilities

• Analyzing voice-of-customer data and customer journeys.
• Evaluating digital experiences and website performance.
• Supporting content and SEO optimization efforts and preparing stakeholder presentations.

Skills

Customer Experience

Analytics

UX Research

Digital Strategy

Data-driven decisions

Education

Bachelor’s degree

Pursuing graduate degree

Tools

Adobe Analytics

Job description

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship to develop skills in customer experience strategy, journey analytics, UX research, and data-driven decisions within a healthcare setting.

Interns collaborate with leaders across marketing, product, analytics, and digital teams to analyze customer interactions and optimize journeys for more seamless, personalized experiences; mentorship and cross-functional projects build practical capabilities in