Graduate CX Analytics & UX Intern — Digital Strategy

Highmark Health

East Honolulu (HI)

On-site

USD 30,000 - 36,000

Full time

6 days ago

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Job summary

United Concordia Dental is offering a Summer 2027 Customer Experience Analyst Graduate Internship to gain hands-on experience in customer experience strategy, digital optimization, and journey analytics within a healthcare setting. Interns will collaborate with leaders and analytics partners to improve satisfaction and engagement across touchpoints.

The program provides exposure to UX, digital strategy, and product management, with mentorship and project-based learning to build skills in

Qualifications

Bachelor’s degree completed.
Pursuing a graduate degree full or part-time in an accredited college or university.

Responsibilities

Communicate effectively with colleagues and stakeholders to plan assignments and resolve issues.
Under supervision, provide professional services aligned with day-to-day objectives and receive mentoring.
Undertake and participate in projects to develop professional skills and expertise.
Participate in planning and implementation of unit projects within area of expertise.
Conduct research and reporting with recommendations for action.
Undertake related studies or enrichment programs as appropriate.
Perform miscellaneous job-related duties as assigned.