Graduate CX & Analytics Intern: UX & Digital Strategy

Highmark Health; Virginia Beach (VA); On-site; USD 25,000 - 30,000; Part time

Job summary

United Concordia Dental is offering a Summer 2027 Customer Experience Analyst Graduate Internship in the United States. The program develops CX, analytics, and digital strategy skills through hands-on projects across customer journeys, VOC insights, UX research, and data-driven decision making.

Interns collaborate with leaders across marketing, product, and analytics teams to deliver journey maps, experience recommendations, and stakeholder-ready presentations while gaining growth opportunities

Qualifications

• Bachelor's degree required; graduate degree preferred.
• Pursuing a Master's degree in Business Analytics, Marketing, CX Management, or related field.
• Experience with VOC analytics or customer journey mapping preferred.

Responsibilities

• Analyze voice-of-customer data and customer journeys.
• Support digital experience assessments and analytics insights.
• Prepare presentations and reports for stakeholders.

Skills

VOC analytics

Customer journey mapping

Customer experience measurement

Digital experience analysis

Education

Bachelor's degree

Master's degree (Pursuing)

Job description

United Concordia Dental is offering a Summer 2027 Customer Experience Analyst Graduate Internship in the United States. The program develops CX, analytics, and digital strategy skills through hands-on projects across customer journeys, VOC insights, UX research, and data-driven decision making.

Interns collaborate with leaders across marketing, product, and analytics teams to deliver journey maps, experience recommendations, and stakeholder-ready presentations while gaining growth opportunities