Graduate CX & Analytics Intern - Digital Experience

Highmark Health; North Carolina; Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

United Concordia Dental invites applications for the Summer 2027 Customer Experience Analyst Graduate Internship. This program offers hands-on experience in customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns collaborate with cross-functional teams and gain exposure to UX, digital strategy, marketing analytics, and data-driven decision-making to improve satisfaction and business outcomes.

Qualifikationen

• Bachelor’s degree is required.
• Pursuit of a graduate degree full or part-time in an accredited college or university.

Aufgaben

• Analyze voice-of-customer data and customer journeys.
• Assist with website and digital experience assessments.
• Review Adobe Analytics insights and support optimization initiatives.
• Develop journey maps and experience recommendations.
• Assist with content and SEO optimization efforts.
• Prepare presentations and reports for stakeholders.

Ausbildung

Bachelor’s degree

Pursuance of a graduate degree (full or part-time) in an accredited college or university

Jobbeschreibung

United Concordia Dental invites applications for the Summer 2027 Customer Experience Analyst Graduate Internship. This program offers hands-on experience in customer experience strategy, digital optimization, journey analytics, and experience design within a healthcare setting.

Interns collaborate with cross-functional teams and gain exposure to UX, digital strategy, marketing analytics, and data-driven decision-making to improve satisfaction and business outcomes.