Graduate CX Analytics & UX Intern

Highmark Health; Oklahoma; On-site; USD 28,000 - 41,000; Part time

Job summary

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship to develop CX, digital strategy, and analytics professionals. You will work with leaders across marketing, analytics, and product, applying VOC insights and journey analytics to improve satisfaction and engagement across touchpoints.

The program emphasizes hands-on training in UX, digital strategy, and data-driven decision making, with exposure to AI-driven recommendations and cross-functional

Qualifications

• Bachelor’s degree required or in progress.
• Graduate degree in progress or completed preferred.
• Experience with VOC analytics and journey mapping is a plus.

Responsibilities

• Communicate effectively with colleagues and stakeholders.
• Support planning and project execution in customer experience initiatives.
• Assist with research and reporting including recommendations.
• Contribute to knowledge sharing and cross-functional collaboration.
• Perform related duties as assigned.

Skills

Voice of Customer analytics

Customer journey mapping

User experience research

Data-driven decision making

Education

Bachelor’s degree

Pursuance of a graduate degree (full or part-time)

Job description

United Concordia Dental offers a Summer 2027 Customer Experience Analyst Graduate Internship to develop CX, digital strategy, and analytics professionals. You will work with leaders across marketing, analytics, and product, applying VOC insights and journey analytics to improve satisfaction and engagement across touchpoints.

The program emphasizes hands-on training in UX, digital strategy, and data-driven decision making, with exposure to AI-driven recommendations and cross-functional