Graduate CX Analytics Intern – Summer 2027

Highmark Health

Central City (NE)

On-site

USD 28,000 - 41,000

Full time

5 days ago

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Job summary

United Concordia Dental offers the Summer 2027 Customer Experience Analyst Graduate Internship to build hands-on expertise in customer experience strategy, journey analytics, and digital optimization within a healthcare organization. Interns collaborate with leaders across marketing, analytics, and product to analyze customer interactions and drive data-driven improvements.

The program develops careers in Customer Experience, UX, Digital Strategy, and Marketing Analytics, emphasizing hands-on

Qualifications

Bachelor’s degree required. Pursuit of a graduate degree full or part-time in an accredited college or university preferred.
Experience with VOC analytics, customer journey mapping, customer experience measurement, or digital experience analysis is preferred.

Responsibilities

Communicate effectively with colleagues and stakeholders.
Under supervision, provide professional services aligned with day-to-day objectives.
Undertake projects to develop professional skills and organizational needs.
Participate in planning and implementation of unit projects and initiatives.
Conduct research and reporting with recommendations for action.
Engage in related studies or enrichment programs for the operating unit.
Perform miscellaneous duties as assigned.