Government Account Executive: Growth Hunter & Trusted Partner

tmobile; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

T-Mobile is seeking an Account Executive, Government to grow state and local government accounts, renew contracts, and improve revenue while boosting customer satisfaction. You will focus on the customer life cycle and align with our government sales strategies.

You will build relationships, manage renewals, and identify up-sell opportunities, while meeting demanding sales targets and upholding T-Mobile's core values.

Qualifications

• Bachelor's Degree preferred.
• 2-4 Years: Selling To Government (State And Local) Accounts
• Less Than 2 Years: Extensive Customer Service Experience
• Less Than 2 Years: Business Markets Sales Experience
• Less Than 2 Years: Wireless Industry Sales Experience

Responsibilities

• New Sales activities: call leads to generate sales opportunities. Exceed monthly sales, renewal, and churn target goals. Welcome customers to T-Mobile and review service agreement, answer questions, and probe for additional business.
• Account Management and Maintenance Activities: Establish and cultivate customer relationships to drive sales and increase customer base. Complete Customer account maintenance resulting from account reviews. Provide account analysis to determine up-sell and renewal offers. Supervise and resolve customer issues.
• Extensive data entry, system navigation, and utilization required, including independent analysis and sophisticated decision making related to information.
• Successfully completes continuous training to maintain knowledge of products, services, and sales approaches. Uses automated knowledge system, as well as any training tools provided to deliver outstanding service.
• Attains productivity and sales goals based on targeted metrics. Meets/exceeds all departmental goals and business objectives.
• Demonstrates positive and coordinated behavior with customers and coworkers. Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct.
• Disburses adjustments and credits as appropriate within established limits and criteria.
• Supports team initiatives and creates an inclusive environment.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Skills

Government sales

Education

Bachelor's degree

Job description

T-Mobile is seeking an Account Executive, Government to grow state and local government accounts, renew contracts, and improve revenue while boosting customer satisfaction. You will focus on the customer life cycle and align with our government sales strategies.

You will build relationships, manage renewals, and identify up-sell opportunities, while meeting demanding sales targets and upholding T-Mobile's core values.