Government Account Executive: State & Local Growth

T-Mobile; North Carolina; Hybrid; USD 78,000 - 141,000; Full time

Job summary

T-Mobile is seeking a Government Account Executive to drive growth with State and Local Government accounts in an assigned territory. You will manage renewals, deliver exceptional customer experiences, and expand our presence by leveraging a full portfolio of T-Mobile solutions.

Your role requires strong strategic selling, relationship-building, and the ability to coordinate with cross-functional teams while meeting revenue targets and maintaining high standards of ethics and service.

Qualifications

• 4+ years of outside direct sales within an assigned territory.
• 2+ years of sales experience in the public sector preferred.
• 2+ years in telecom or technology sales strongly preferred.
• 2+ years of account management and strategic selling preferred.

Responsibilities

• Generate new business opportunities within the assigned portfolio of existing and target accounts.
• Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals.
• Negotiate agreements and handle contract negotiations as necessary.
• Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships.
• Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win-win scenarios.
• Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty.
• Use Salesforce.com and other internal systems effectively for reporting, forecasting, and documentation.
• Lead customer presentations and attend events as needed to promote the brand and engage with clients.
• Develop and execute account strategies to improve results.
• Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals.
• Complete continuous training to maintain knowledge of products, services, and sales approaches.
• Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile’s productivity and quality standards.
• Attain productivity and sales goals based on targeted metrics.
• Meet or exceed all departmental goals and business objectives.
• Demonstrate positive and cooperative behavior with customers and coworkers.
• Uphold high standards for ethical and professional conduct.
• Disburse adjustments and credits within established limits and criteria.
• Perform other duties and projects as assigned by business management.

Skills

Presentation skills

Strategic selling

Interpersonal skills

Excel

PowerPoint

Technical abilities

Problem-solving

Relationship building

Territory management

Education

High School Diploma/GED

Bachelor’s Degree preferred

Tools

Salesforce

Job description

T-Mobile is seeking a Government Account Executive to drive growth with State and Local Government accounts in an assigned territory. You will manage renewals, deliver exceptional customer experiences, and expand our presence by leveraging a full portfolio of T-Mobile solutions.

Your role requires strong strategic selling, relationship-building, and the ability to coordinate with cross-functional teams while meeting revenue targets and maintaining high standards of ethics and service.