GovCon Account Manager | Remote, Growth & Renewals, Equity

GovDash; San Francisco (CA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with company match

Equity

Paid time off

Holidays

Collaborative culture

Flexible remote work

Job summary

GovDash helps businesses win and deliver government contracts. GovDash’s AI platform offers a secure, workflow-driven system for the full contracting lifecycle—from discovery to post-award operations.

As an Account Manager, you will own the customer relationship after conversion, build relationships with daily users to executives, and manage renewals and expansion across your book to maximize value and retention.

Qualifications

• 2+ years in account management, customer success, or post-sale role at a software company.
• 2+ years of proposal development and capture experience.
• Track record of owning renewals and driving expansion within an existing book of business.
• Familiar with government contracting, GovDash products, and related problems.

Responsibilities

• Become a product expert across GovDash platform and workflows (capture, proposal, contract management).
• Take handoff from Onboarding and build relationships with daily users to executives.
• Own renewals, surface risks early, and demonstrate value before renewal date.
• Identify and close expansion as teams and use cases grow.
• Monitor adoption and conduct account-level training when needed.
• Drive upsell including credits and new modules as volumes increase.
• Conduct multiple customer sessions via Teams to train and assist with migrations.
• Run business reviews linking GovDash to customer success metrics.
• Share customer feedback with product/engineering and manage tickets.
• Maintain accurate CRM records.

Skills

Account management

Customer success

Proposal development

Renewals management

CRM proficiency

Data analysis

Communication skills

Prior GovCon exposure

Tools

CRM systems

Microsoft Teams

Analytics tools

Ticketing system

Job description

GovDash helps businesses win and deliver government contracts. GovDash’s AI platform offers a secure, workflow-driven system for the full contracting lifecycle—from discovery to post-award operations.

As an Account Manager, you will own the customer relationship after conversion, build relationships with daily users to executives, and manage renewals and expansion across your book to maximize value and retention.