Golf Retail Sales & Service Leader

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; St. Louis (MO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage (first

401(k) retirement plan (company match)

Paid vacation

Associate merchandise discount

Performance-based bonus opportunities

Membership dues reimbursement

Job summary

PGA TOUR Superstore in Missouri is seeking a Sales and Service Manager to lead a cross-functional team and deliver outstanding customer experiences across the store, practice bays, and service areas.

The role emphasizes coaching, staffing, inventory accuracy, and collaboration with the Store Leadership Team to align on promotions and events. A college degree or equivalent leadership experience is preferred, along with strong communication and leadership skills.

Qualifications

• Strong communication skills and ability to interact cross-functionally.
• Analytical skills to forecast needs and develop solutions.
• Experience leading large teams and managing business controls.

Responsibilities

• Lead a team of Associates across multiple store areas to meet sales targets and deliver exceptional customer service.
• Coach and train staff, manage staffing, and ensure SOPs are followed.
• Oversee inventory accuracy, merchandising standards, and loss prevention across departments.
• Collaborate with Store Leadership Team to plan promotions, events, and community initiatives.

Skills

Communication

Analytical

Computer skills

Accountability

Business acumen

Organization

Leadership

People management

Flexibility

Education

College degree

Job description

PGA TOUR Superstore in Missouri is seeking a Sales and Service Manager to lead a cross-functional team and deliver outstanding customer experiences across the store, practice bays, and service areas.

The role emphasizes coaching, staffing, inventory accuracy, and collaboration with the Store Leadership Team to align on promotions and events. A college degree or equivalent leadership experience is preferred, along with strong communication and leadership skills.