Store Sales & Service Leader

PGA TOUR Superstore, Inc; Vernon Hills (IL); Hybrid; USD 33,000 - 41,000; Full time

Job summary

PGA TOUR Superstore, Vernon Hills, IL is seeking a Sales and Service Manager to lead a dedicated team and deliver exceptional customer experiences across services, STUDIO, teaching, fitting experiences, and events.

You will partner with the Store Leadership Team to set sales targets, coach associates, maintain inventory accuracy, and uphold safety and merchandising standards while ensuring a customer-first culture.

Qualifications

• Communication: strong listening and interpersonal skills.
• Analytical: ability to forecast business needs and develop solutions.
• Computer: basic computer skills with MS Office including Outlook.
• Accountability: manage conflict, coach, and hold others accountable.
• Business Acumen: strong P&L awareness and decision making.
• Organization: prioritize multiple tasks effectively.
• Leadership: lead by example and uphold high standards.

Responsibilities

• Lead a dedicated team of associates to deliver exceptional customer service.
• Maintain store operations, merchandising, and safety standards.
• Coach and train sales staff; manage inventory and loss prevention.
• Collaborate with Store Leadership Team to set sales targets and events.
• Drive in-store events and community initiatives.
• Open and close store with oversight of procedures when needed.

Skills

Communication

Analytical

Computer

Accountability

Business Acumen

Organization

Leadership

Tools

Microsoft Office

Job description

PGA TOUR Superstore, Vernon Hills, IL is seeking a Sales and Service Manager to lead a dedicated team and deliver exceptional customer experiences across services, STUDIO, teaching, fitting experiences, and events.

You will partner with the Store Leadership Team to set sales targets, coach associates, maintain inventory accuracy, and uphold safety and merchandising standards while ensuring a customer-first culture.