Sales & Service Manager - Golf Retail Leader

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Georgia; On-site; USD 60,000 - 80,000; Full time

Job summary

PGA TOUR Superstore is seeking a Sales and Service Manager to lead a diverse team and own department performance, balancing sales targets with outstanding customer experiences.

You will drive service excellence across front-end, clothing, and equipment areas, while coaching Associates and ensuring SOP compliance. The role requires flexible scheduling and a passion for golf and tennis products.

Qualifications

• Strong listening and interpersonal skills; able to communicate expectations and standards to execute programs.
• Analytical skills to forecast business needs and develop solutions to complex problems.
• Basic computer skills with Microsoft Office Suite including Outlook.

Responsibilities

• Lead a team to deliver exceptional customer service and achieve sales targets.
• Maintain store standards and train Sales Associates across departments.
• Monitor inventory, loss prevention, and curb shrink through SOP adherence.

Skills

Communication

Analytical

Computer

Accountability

Business Acumen

Organization

Leadership

Education

Experience

Education

College degree or equivalent leadership experience

Job description

PGA TOUR Superstore is seeking a Sales and Service Manager to lead a diverse team and own department performance, balancing sales targets with outstanding customer experiences.

You will drive service excellence across front-end, clothing, and equipment areas, while coaching Associates and ensuring SOP compliance. The role requires flexible scheduling and a passion for golf and tennis products.