Golf Retail Sales & Service Leader

Golf & Tennis Pro Shop; St. Louis (MO); On-site; USD 32,000 - 36,000; Full time

Job summary

PGA TOUR Superstore in St. Louis is seeking a Sales and Service Manager to lead a team of Associates, drive sales, and prioritize customer satisfaction in a dynamic retail environment focused on golf and tennis experiences.

The role includes overseeing multiple departments, studio operations, fittings, and events, with a strong emphasis on service behaviors and teamwork. As part of the Store Leadership Team, you will guide front-end operations, training, and performance management while ensuring

Responsibilities

• Create a strong culture of appreciation by recognizing and rewarding excellent performance and company loyalty.
• Foster an inclusive environment and coach Associates to deliver a respectful, safe experience.
• Lead on the sales floor to meet business and customer needs and train the team as needed.
• Maintain store standards and train Associates on SOPs and merchandising.
• Ensure compliance with SOPs, loss prevention, and inventory accuracy.
• Model and teach customer-first service behaviors and manage performance.

Job description

PGA TOUR Superstore in St. Louis is seeking a Sales and Service Manager to lead a team of Associates, drive sales, and prioritize customer satisfaction in a dynamic retail environment focused on golf and tennis experiences.

The role includes overseeing multiple departments, studio operations, fittings, and events, with a strong emphasis on service behaviors and teamwork. As part of the Store Leadership Team, you will guide front-end operations, training, and performance management while ensuring