Customer-First Store Leader: Sales & Service

PGA TOUR Superstore; St. Louis (MO); Presencial; USD 32.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision coverage

401(k) plan

Vacation time

Merchandise discount

Performance bonus

Dues reimbursement

Descripción de la vacante

PGA TOUR Superstore in St. Louis, MO is seeking a Sales and Service Manager to lead a team of Associates and drive exceptional in-store service.

You will own assigned departments, meet sales targets, and foster a Customer-first culture across STUDIO, bays, and front-end operations. Ideal candidates bring strong leadership, communication, and coaching skills, with retail operations experience, and a proven track record of delivering results in a fast-paced environment.

Formación

• Strong communication and interpersonal skills.
• Ability to forecast business needs and develop solutions.
• Experience leading teams and coaching staff.
• Retail operations knowledge and customer-focused mindset.
• Comfort with data and inventory processes.

Responsabilidades

• Create a strong culture of appreciation and performance recognition.
• Lead a diverse team across multiple departments.
• Drive sales targets while maintaining customer satisfaction.
• Oversee daily store operations and merchandising standards.
• Coach Associates on product knowledge and service behaviors.
• Ensure compliance with SOPs and loss prevention policies.

Conocimientos

Communication

Analytical thinking

Leadership

Organization

Customer service

Educación

College degree or equivalent leadership experience

Herramientas

MS Office

Descripción del empleo

PGA TOUR Superstore in St. Louis, MO is seeking a Sales and Service Manager to lead a team of Associates and drive exceptional in-store service.

You will own assigned departments, meet sales targets, and foster a Customer-first culture across STUDIO, bays, and front-end operations. Ideal candidates bring strong leadership, communication, and coaching skills, with retail operations experience, and a proven track record of delivering results in a fast-paced environment.