Golf Guest Experience Associate | Retail & Bar Service

PopStroke Holdings LLC; Cedar Park (TX); On-site; USD 18,000 - 26,000; Full time

Job summary

PopStroke is hiring at our Cedar Park, TX location for a guest service role driven by hospitality and teamwork. You will welcome guests, explain the venue, check them in, and assist with play and PopStroke app while serving beverages and helping with retail purchases.

The position is non-exempt with hourly pay plus tips. Weekend and holiday availability, strong communication, and reliable teamwork are essential to delivering a memorable golf experience.

Qualifications

• Previous guest service, retail, or hospitality experience in a high-volume environment preferred.
• Must be available to work weekends and holidays.
• Prior POS system experience preferred.
• Must have excellent communication and guest service skills.
• Must have strong teamwork skills.

Responsibilities

• Welcome guests on arrival and acquaint them with the property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages at the golf counter and assist guests with retail purchases.
• Keep the golf shop fully stocked.
• Remove trash and maintain organization of the golf shop and courses.
• Maintain cleanliness of all courses and shop areas; restock stations and restrooms.
• Answer calls and inquiries about venue, pricing, membership and related information.
• Handle cash and credit transactions, balance drawers, use POS system, maintain security.
• Collaborate with team to ensure a memorable guest experience.
• Assist guests with play, course rules and the PopStroke app.
• Work indoors and outdoors.
• Other duties as assigned.

Skills

Guest service

Communication

Teamwork

POS experience

Tools

POS system

Job description

PopStroke is hiring at our Cedar Park, TX location for a guest service role driven by hospitality and teamwork. You will welcome guests, explain the venue, check them in, and assist with play and PopStroke app while serving beverages and helping with retail purchases.

The position is non-exempt with hourly pay plus tips. Weekend and holiday availability, strong communication, and reliable teamwork are essential to delivering a memorable golf experience.