Guest Experience Associate — Golf & Bar

PopStroke LLC; Orlando (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

PopStroke LLC in Orlando is hiring for an energetic hospitality role on a part-time, non-exempt basis. The position involves greeting guests, guiding them through the venue, serving beverages and ice cream, and assisting with golf shop operations at our new Orlando venue on International Drive.

Ideal candidates have guest service or retail experience in fast-paced settings, excellent communication, and strong teamwork. Weekend and holiday availability is required, with hourly pay plus tips.

Qualifications

• Experience in guest service, retail, or hospitality in high-volume settings preferred.
• Excellent communication and guest service skills.
• Must be available to work weekends and holidays.
• POS system experience preferred.

Responsibilities

• Welcome our guests on arrival and acquaint them with property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages and ice cream; assist guests with retail purchases.
• Maintain the golf shop fully stocked.
• Remove trash and maintain organization of the golf shop and courses.
• Ensure cleanliness of all golf courses and shop areas, restrooms.
• Answer calls regarding venue, pricing, membership, and information professionally.
• Handle cash and credit transactions; balance cash drawers and use POS securely.
• Collaborate with team members to ensure a memorable guest experience.
• Assist guests with play, course rules, and PopStroke app.
• Work in both indoor and outdoor environments.
• Other duties as assigned.

Skills

Guest service

Retail experience

Hospitality

Teamwork

Communication

Job description

PopStroke LLC in Orlando is hiring for an energetic hospitality role on a part-time, non-exempt basis. The position involves greeting guests, guiding them through the venue, serving beverages and ice cream, and assisting with golf shop operations at our new Orlando venue on International Drive.

Ideal candidates have guest service or retail experience in fast-paced settings, excellent communication, and strong teamwork. Weekend and holiday availability is required, with hourly pay plus tips.