Golf Shop & Guest Services Associate

PopStroke Holdings LLC; Glendale (AZ); Presencial; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

PopStroke Holdings LLC is seeking a guest service associate to welcome guests, check them in, and guide them through the golf venue and app. You will help with beverage service, retail purchases, and keeping the golf shop stocked and clean, both indoors and outdoors.

This non-exempt role requires strong communication and teamwork to deliver a memorable guest experience, including assisting guests with play and course rules while handling cash and POS transactions.

Formación

• Previous guest service, retail, or hospitality experience in a high-volume environment preferred.
• Must be available to work weekends and holidays.
• Prior POS system experience preferred.
• Must have excellent communication and guest service skills.
• Must have strong teamwork skills.

Responsabilidades

• Welcome our guests on arrival and acquaint them with property.
• Explain venue, check guests in, equip guests with tools to play, and answer questions.
• Serve beverages and assist guests with retail purchases.
• Maintain the golf shop fully stocked.
• Remove trash, maintain organization of the golf shop and courses.
• Ensure cleanliness of all golf courses, golf shop areas, including restrooms.
• Answer calls and inquiries regarding venue, pricing, membership and other golf information.
• Handle cash and credit transactions, balance cash drawers, use POS, maintain security.
• Collaborate with team members to ensure a memorable guest experience.
• Assist guests with play, course rules and the PopStroke app.
• Work in both indoor and outdoor environments.
• Other duties as assigned.

Conocimientos

Guest service

Communication

Teamwork

Retail experience

POS system

Herramientas

POS system

Descripción del empleo

PopStroke Holdings LLC is seeking a guest service associate to welcome guests, check them in, and guide them through the golf venue and app. You will help with beverage service, retail purchases, and keeping the golf shop stocked and clean, both indoors and outdoors.

This non-exempt role requires strong communication and teamwork to deliver a memorable guest experience, including assisting guests with play and course rules while handling cash and POS transactions.