Global Solutions Engineering Director

UpGuard; Denver (CO); On-site; USD 249,000 - 280,000; Full time

Benefits offered by this job

Monthly lifestyle subsidy

WFH setup allowance

Learning & Development allowance

Annual leave + extra leave days

Parental Leave

Job summary

UpGuard is hiring a Director of Global Solutions Engineering to lead the technical engine behind our revenue organization. You will manage Sales Engineers and Solutions Consultants globally, driving the technical win in new business and guiding post-sales technical escalation.

This role reports to the CRO and demands hands-on leadership across complex, remote engagements. You'll set a high technical bar, scale RFP and security assessment functions, and partner with enablement to keep the team

Qualifications

• Proven track record of building and leading a world-class Solutions/Sales Engineering team that raises the technical bar.
• Experience selling and supporting a technically sophisticated product to technical buyers and evaluators.
• Proven experience managing distributed or global teams across multiple time zones.
• Ownership of the technical experience across the customer journey from pre-sales to post-sales.

Responsibilities

• Lead a global, multi-layered team of Sales Engineers and Solutions Consultants across regions.
• Drive pipeline conversion through world-class demos, proofs of concept, and technical discovery; secure the technical win in pre-sales.
• Oversee post-sales technical escalation path and drive cross-sell across the product suite.
• Be hands-on when needed by joining high-stakes customer calls to set the technical bar.
• Build scalable RFPs and security assessments content to improve win rates.
• Enable partners through training, certification, and demo readiness; support go-to-market efforts.
• Capture customer feedback for Product and Engineering to influence the roadmap.
• Contribute to forecasting, capacity planning, and revenue-func metrics with leadership.

Skills

Global leadership

Sales engineering

Technical credibility

Executive communication

Cross-functional collaboration

Job description

UpGuard is hiring a Director of Global Solutions Engineering to lead the technical engine behind our revenue organization. You will manage Sales Engineers and Solutions Consultants globally, driving the technical win in new business and guiding post-sales technical escalation.

This role reports to the CRO and demands hands-on leadership across complex, remote engagements. You'll set a high technical bar, scale RFP and security assessment functions, and partner with enablement to keep the team