Global Service Systems & Analytics Leader

Repligen Corporation; Nevada; On-site; USD 134,000 - 192,000; Full time

Job summary

Repligen Corporation is seeking a Senior Service Systems, Infrastructure & Analytics Manager to lead the systems, data infrastructure, integrations, and analytics for our global service organization. You will partner with Service, IT, Finance, Quality, and Field Service to drive performance, excellence, and customer success.

You will design and manage dashboards, data models, and enterprise integrations (Salesforce, SAP) while guiding data governance and strategy with senior stakeholders.

Qualifications

• Bachelor's degree required or equivalent in IT, engineering, or related field.
• 7+ years in business systems, analytics, or service-operations tech.
• Experience supporting field/service organizations and cross-functional teams.

Responsibilities

• Define and improve global service business processes and standards.
• Translate business needs into scalable system requirements and solutions.
• Lead design, configuration, and optimization of service systems globally.

Skills

SQL

Python

Analytical thinking

Stakeholder collaboration

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

Salesforce

SAP

Power BI

Tableau

Power Automate

C#

HTML

Power Query

DAX

Job description

Repligen Corporation is seeking a Senior Service Systems, Infrastructure & Analytics Manager to lead the systems, data infrastructure, integrations, and analytics for our global service organization. You will partner with Service, IT, Finance, Quality, and Field Service to drive performance, excellence, and customer success.

You will design and manage dashboards, data models, and enterprise integrations (Salesforce, SAP) while guiding data governance and strategy with senior stakeholders.