Global Sales Operations Program Lead

Motorola Solutions Inc; Nashville (TN); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Holidays

Generous PTO

Employee Stock Purchase Plan

Parental & Family Leave

Job summary

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive process execution and platform enablement across commercial programs. You will partner cross-functionally to streamline handoffs and implement pragmatic improvements, bridging Sales, IT, and other teams from lead to order.

Ideal candidates have 4+ years in project/operations roles, strong CRM awareness (Salesforce/Dynamics/HubSpot), and a pragmatic approach to optimize workflows with clear SOPs and governance.

Qualifications

• 4+ years of hands-on experience in project management, business operations management, or sales operations.
• External perspective from other organizations to solve operational challenges and optimize team workflows.
• CRM architecture and systems understanding with focus on design, data flow, and user interaction.
• Solid grasp of the end-to-end B2B sales cycle, including lead conversion, opportunity management, and orders.
• Pragmatic problem-solving with cost-versus-value assessment for automations.
• Outstanding communication and interpersonal skills to align cross-functional partners.
• Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, or equivalent practical work experience.

Responsibilities

• Map and optimize end-to-end commercial workflows across the complete seller journey.
• Support day-to-day system adjustments, workflow governance, and process enhancements.
• Assess when streamlined manual processes are better than extensive software automation.
• Translate commercial needs into scalable system designs with IT and platform teams.
• Ensure CRM data integrity and define process governance to reduce bottlenecks.
• Develop SOPs, process documentation, and user enablement resources.
• Collaborate with Sales, IT, Customer Success, Finance, Product, and Legal stakeholders.

Skills

PM/Operations experience

CRM systems knowledge

B2B sales cycle understanding

Cross-functional collaboration

Process optimization

Influencing & communication

External perspective

Education

Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, or equivalent

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

Motorola Solutions is seeking an agile, execution-oriented Program Manager to drive process execution and platform enablement across commercial programs. You will partner cross-functionally to streamline handoffs and implement pragmatic improvements, bridging Sales, IT, and other teams from lead to order.

Ideal candidates have 4+ years in project/operations roles, strong CRM awareness (Salesforce/Dynamics/HubSpot), and a pragmatic approach to optimize workflows with clear SOPs and governance.