Global Remote Customer Success Lead – Hospitality SaaS

Partner Company; United States; À distance; USD 67 000 - 101 000; Plein temps

Avantages offerts par ce poste

Remote-friendly

Global customer portfolio

Growth opportunities

High-quality IT equipment

People-first culture

Résumé du poste

Partner Company in Europe is seeking a remote Customer Success Manager to own the post-implementation journey for a portfolio of international B2B customers. You will drive adoption, satisfaction, and retention by aligning product outcomes with customer goals.

Collaborate with Account Management, Product, Support, and Sales to deliver measurable value and ensure smooth cross-functional execution. Fluency in English and German, French, or Spanish is required, with 3+ years in hospitality or

Qualifications

• Minimum 3 years in hospitality or events industry.
• Fluency in English and German, French, or Spanish.

Responsabilités

• Own the post-implementation customer journey and drive adoption, satisfaction, and retention.
• Manage a portfolio of international B2B customers and build trusted stakeholder relationships.
• Collaborate with Account Management, Product, Support, and Sales to deliver outcomes.

Connaissances

Fluent English

Fluent German

Description du poste

Partner Company in Europe is seeking a remote Customer Success Manager to own the post-implementation journey for a portfolio of international B2B customers. You will drive adoption, satisfaction, and retention by aligning product outcomes with customer goals.

Collaborate with Account Management, Product, Support, and Sales to deliver measurable value and ensure smooth cross-functional execution. Fluency in English and German, French, or Spanish is required, with 3+ years in hospitality or