Global Program Manager - Remote SaaS & Customer Success

Veeva Systems; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Veeva Systems is seeking a Global Program Manager to lead strategic programs across its Development Cloud, including Vault R&D and Quality initiatives. The role requires prior experience in consulting engagements and close collaboration with client account leadership to ensure successful delivery and outcomes.

The position emphasizes balancing implementation management with strategic objectives, driving customer success, and coordinating across internal teams to enable scalable, high-impact

Qualifications

• Experience leading consulting engagements for software vendors or professional services.
• Strong collaboration with account leadership and cross-functional teams.
• Ability to define and drive program objectives and outcomes across complex deployments.

Responsibilities

• Lead delivery of Vault R&D and Quality programs across global client projects.
• Ensure customer success and alignment with strategic objectives throughout engagements.
• Collaborate with account teams and internal Veeva stakeholders to optimize delivery.

Skills

Global program mgmt

Consulting experience

Stakeholder leadership

Customer Success focus

Job description

Veeva Systems is seeking a Global Program Manager to lead strategic programs across its Development Cloud, including Vault R&D and Quality initiatives. The role requires prior experience in consulting engagements and close collaboration with client account leadership to ensure successful delivery and outcomes.

The position emphasizes balancing implementation management with strategic objectives, driving customer success, and coordinating across internal teams to enable scalable, high-impact