Global Program Coordinator — Remote

Convergint; Illinois; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

10 Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

Life insurance & Disability Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement

Job summary

Convergint is seeking a full-time Program Associate to support the setup, coordination, and ongoing management of programs for one or more global accounts. You will assist in organizing activities, maintaining processes, and facilitating communication between internal teams and external stakeholders.

The ideal candidate is detail-oriented, organized, and proactive, with strong Microsoft Office skills, excellent written and verbal communication, and the ability to analyze data and manage

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 2–4 years of program/project coordination experience preferred.
• Strong organizational and communication skills required.

Responsibilities

• Act as a point of coordination for operational activities and communicate proactively with stakeholders.
• Support programs by maintaining standards, documentation, and processes.
• Build relationships with internal teams and customers to understand goals and requirements.
• Deploy standard processes and tools to ensure consistency across locations.
• Maintain and update program playbooks documenting workflows and customer requirements.
• Ensure compliance with customer standards, regulations, and best practices.
• Coordinate logistics of customer engagements for smooth service delivery.
• Monitor program metrics and compile reports for reviews.
• Assist in resolving challenges and escalate issues to ensure satisfaction.
• Collaborate with teams to identify improvements and implement solutions.

Skills

Organizational skills

Microsoft Office Proficiency

Written and verbal communication

Data analysis

Team collaboration

Financial awareness

Education

Bachelor’s degree

Equivalent experience

Tools

Smartsheet

Workflow tools

Job description

Convergint is seeking a full-time Program Associate to support the setup, coordination, and ongoing management of programs for one or more global accounts. You will assist in organizing activities, maintaining processes, and facilitating communication between internal teams and external stakeholders.

The ideal candidate is detail-oriented, organized, and proactive, with strong Microsoft Office skills, excellent written and verbal communication, and the ability to analyze data and manage