Global Program Manager, Enterprise Accounts (Remote)

Convergint Technologies LLC; United States; Remote; USD 93,000 - 113,000; Full time

Benefits offered by this job

Medical, Dental & Vision Plan

401K Matching Plan

Tuition reimbursement

Vehicle reimbursement plan or company

Wellness Program

Job summary

Convergint Technologies LLC is seeking a full-time, enthusiastic Program Manager to oversee programs for one or more global accounts. You will coordinate cross-functional operations, engage with stakeholders, and ensure project success across multiple locations and regions.

The role emphasizes leading initiatives, scaling services, and delivering regular reviews while maintaining customer satisfaction and financial performance.

Qualifications

• Excellent organizational skills related to program/project management.
• Broad based industry and market knowledge of network and low voltage building systems.
• Strong proficiency in Microsoft Office products, including Word, Excel, PowerPoint, Visio, and Project.
• Experience with Smartsheet and other workflow management tools.
• Exceptional written and oral communication skills, with ability to deliver presentations to multiple levels of an organization.
• Fundamental financial competencies.
• Conflict management competence with the ability to resolve differences.
• Experience with contract negotiation and administration.

Responsibilities

• Acts as a single point of coordination on individual accounts, responsible for providing regular and proactive communications for all operational activities.
• Learns the client’s business by building strong relationships with key stakeholders, seeking to understand their structure and strategies.
• Deploys standard processes and tools to achieve internal efficiencies. Drives consistency and alignment in execution of all Convergint services across multiple locations, regions, and countries.
• Documents and maintains the specifics for working with the customer in a dynamic, co-authored playbook.
• Ensures adherence to specific customer standards, industry best practices, code requirements and/or market regulations.
• Manages, oversees, and coordinates all operational aspects of enterprise customer engagements for specific accounts.
• Enforces program governance and the expectations of the customer with regional/national/global teams and partners.
• Delivers internal and customer facing business reviews on a consistent basis.

Skills

Program management

Communication

MS Office

Smartsheet

Project management

Education

Bachelor's degree in Engineering

Tools

Microsoft Project

Visio

Smartsheet

Job description

Convergint Technologies LLC is seeking a full-time, enthusiastic Program Manager to oversee programs for one or more global accounts. You will coordinate cross-functional operations, engage with stakeholders, and ensure project success across multiple locations and regions.

The role emphasizes leading initiatives, scaling services, and delivering regular reviews while maintaining customer satisfaction and financial performance.