Global Partner Programs Lead

Intuit, Inc.; Richmond (VA); Remote; USD 173,000 - 235,000; Full time

Job summary

Intuit, Inc. in Richmond, VA is seeking a Manager, Partner Program Operations to lead the Global Partner Program (GPP).

You will hire, coach, and grow a small team, own end-to-end partner operations, and align BRD/SOP ownership with incentive design and automation across the IPS. You will collaborate with Sales, Data & Systems Engineering, Enablement, Finance, and Legal to drive onboarding, lifecycle, tiering, and governance as the program migrates legacy partners to the new platform.

Qualifications

• 7+ years of experience in Sales Operations, Revenue Operations, Program Management, Partner/Channel Operations, or a related field.
• 2+ years of people management experience or demonstrated experience building and leading teams, contractors, or cross-functional programs.
• Experience standing up or scaling an operations function from the ground up — process, systems, and team, in that order.
• Comfort owning technical/systems-adjacent scope (BRDs, PRM/CRM platforms, automation).
• Strong analytical and program-management discipline with multi-workstream cadence (WBR/QBR).
• Excellent communication and stakeholder-management skills with credibility to influence senior leaders and engineering partners alike.

Responsibilities

• Build & Lead the Team: Hire, onboard, and manage a small mixed team of FTEs and contract workers; set priorities and grow the team.
• Own GPP Operations End to End: Accountable for onboarding, lifecycle, tiering, support, incentives, governance.
• Redefine the Sales Ops Remit for GPP: Transition BRD/SOP ownership, incentive design, and unified operating model.
• Program & Incentive Ops: Execute partner tiering, segmentation, comp plans, and rules of engagement.
• Cross‑Functional Partnership: Collaborate with GPP Program Design, Partner Sales, Data & Systems Engineering, Enablement, Finance, Legal.
• Launch Readiness: Drive execution against the GPP launch and migration of legacy partners onto IPS.

Skills

Operations leadership

People management

Zero-to-One builder

Technical fluency

Program rigor

Executive communication

Job description

Intuit, Inc. in Richmond, VA is seeking a Manager, Partner Program Operations to lead the Global Partner Program (GPP).

You will hire, coach, and grow a small team, own end-to-end partner operations, and align BRD/SOP ownership with incentive design and automation across the IPS. You will collaborate with Sales, Data & Systems Engineering, Enablement, Finance, and Legal to drive onboarding, lifecycle, tiering, and governance as the program migrates legacy partners to the new platform.