Global Partner Program Operations Lead - Remote

Intuit Inc.; Richmond (VA); On-site; USD 173,000 - 235,000; Full time

Job summary

Intuit Inc. seeks a Manager, Partner Program Operations to build and lead the team running the Global Partner Program, handling onboarding, lifecycle, tiering, incentives, and governance within the IPS platform.

This ground-floor role will hire and coach a small team while defining the operating model and coordinating across Sales, Systems, Finance, and Legal to align partners and revenue streams.

Qualifications

• Operations Leadership: 7+ years of experience in Sales Operations, Revenue Operations, Program Management, Partner/Channel Operations, or a related field.
• People Management: 2+ years of people management experience, or demonstrated experience building and leading teams, contractors, or cross-functional programs.
• Zero-to-One Builder: Proven experience standing up or scaling an operations function from the ground up — process, systems, and team, in that order.
• Technical Fluency: Comfort owning technical/systems-adjacent scope (BRDs, PRM/CRM platforms, automation) without being an engineer — you translate between business and technical teams.
• Program Rigor: Strong analytical and program-management discipline — able to run a multi-workstream operating cadence (WBR/QBR) and hold cross-functional partners accountable.
• Executive Communication: Excellent communication and stakeholder-management skills, with credibility to influence senior leaders (VP level and above) and engineering partners alike.

Responsibilities

• Build & Lead the Team: Hire, onboard, and manage a small mixed team of FTEs and contract workers; set priorities, coach for growth, and size the team against the GPP staffing model as scope scales.
• Own GPP Operations End to End: Be accountable for all aspects of partner program operations — onboarding & lifecycle, performance & tiering, tier-aware support, co-sell & lead protection, benefits & incentives, and governance & exceptions — ensuring policy, process, and systems stay in lockstep.
• Redefine the Sales Ops Remit for GPP: Own the transition of steady-state technical execution from PMO to this team; be the single point of accountability for BRD/SOP ownership, incentive and automation design (wholesale billing, PRM mechanics, MDF), and the unified operating model.
• Program & Incentive Ops: Own the execution of partner tiering, segmentation, comp plans, and rules of engagement — operationalizing GPP even as supporting tooling catches up.
• Cross-Functional Partnership: Represent Partner Program Operations with GPP Program Design, Partner Sales, Data and Systems Engineering , Enablement, Finance, and Legal.
• Launch Readiness: Drive the team's execution against the Global Partner Program's launch and the ongoing migration of legacy partners onto the new platform.

Skills

Operations Leadership

People Management

Zero-to-One Builder

Technical Fluency

Program Rigor

Executive Communication

Tools

Salesforce PRM

Impartner

ZiftONE

Varicent

Deal desk tools

Job description

Intuit Inc. seeks a Manager, Partner Program Operations to build and lead the team running the Global Partner Program, handling onboarding, lifecycle, tiering, incentives, and governance within the IPS platform.

This ground-floor role will hire and coach a small team while defining the operating model and coordinating across Sales, Systems, Finance, and Legal to align partners and revenue streams.