Global Partner Manager - Pipeline & Co-Sell Lead

Recurly; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) matching

Flex time off

Company events

Training & development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Job summary

Recurly is seeking a Partner Manager to run the day-to-day management of our existing partnerships across payments providers, ISVs, and advisors in Austin, US. You will own mutual referrals, drive partner-sourced leads, and ensure internal teams have what they need to bring Recurly into deals.

This execution-focused role works across Sales, Marketing, Product, and Customer Success to turn relationships that already exist into consistent pipeline and revenue, while maintaining partner health and

Qualifications

• 3-5+ years of experience in partner management, channel management, partner operations, or a related ecosystem role in SaaS, fintech, or payments.
• Hands-on experience managing partner relationships day to day, including referral processes, lead tracking, and partner reviews.
• Working knowledge of Salesforce, with experience configuring or administering partner-related objects, workflows, or reports. Admin certification is a plus.
• Experience with partner tooling such as PartnerStack, Crossbeam, or similar platforms.
• Familiarity with payments, subscription billing, or recurring revenue models.
• Strong project management skills, with the ability to run enablement programs, campaigns, and content processes end to end.
• Excellent communicator who can work across functions and build trust with partners and internal stakeholders.
• Organized, detail-oriented, and comfortable owning many moving parts at once.
• Based in the US (Austin), with willingness to travel periodically.

Responsibilities

• Own day-to-day relationships with our payments partners, ISVs, and advisors, serving as their primary Recurly contact.
• Hold regular business reviews with partners to track pipeline, joint goals, and partner health.
• Identify partner needs and escalated feedback to the right internal teams so partners stay engaged and successful.
• Monitor partner activity levels and re-engage partners who go quiet.
• Own the end-to-end mutual referral process, including intake, routing, handoff, and follow-up with Sales.
• Drive, track, and report on partner-sourced and partner-influenced leads and opportunities.
• Maintain clear definitions and SLAs for referrals so partners know what to expect and internal teams act on them quickly.
• Work with Sales leadership to improve conversion of partner leads and identify bottlenecks.
• Plan and coordinate partner enablement sessions covering Recurly's product, positioning, and sales motion.
• Run joint account mapping exercises to identify target accounts that both Recurly and partners can pursue together.
• Coordinate with AEs on joint account plans and co-selling on partner-sourced deals.
• Work with Marketing to execute joint marketing campaigns with partners, from concept through launch and reporting.
• Own shared partner content, including landing pages, presentations, case studies, and co-marketing collateral.
• Keep content accurate, current, and easy for partners to find and use.
• Own Recurly's Salesforce configuration for partner management, including partner account structures, referral objects, opportunity workflows, and reporting.
• Partner with Sales Ops and Marketing Ops on data quality, lead routing, and partner attribution.
• Build and maintain dashboards that give leadership clear visibility into partner performance.
• Work closely with Product, Marketing, Customer Success, and Finance to align partner programs with company priorities.
• Bring partner and merchant feedback into product and GTM planning.
• Represent Recurly at partner events, webinars, and joint customer sessions as needed.

Skills

Partner management

Channel management

Lead tracking

Cross-functional collaboration

Communication

Travel readiness

Tools

Salesforce

PartnerStack

Crossbeam

Job description

Recurly is seeking a Partner Manager to run the day-to-day management of our existing partnerships across payments providers, ISVs, and advisors in Austin, US. You will own mutual referrals, drive partner-sourced leads, and ensure internal teams have what they need to bring Recurly into deals.

This execution-focused role works across Sales, Marketing, Product, and Customer Success to turn relationships that already exist into consistent pipeline and revenue, while maintaining partner health and