Strategic Partnerships Growth Manager

Careers at Remitly Nicaragua; Seattle (WA); Hybrid; USD 144,000 - 180,000; Full time

Benefits offered by this job

Flexible paid time off

Health, dental, and vision + 401k plan

Paid parental, medical, military and f

Mental Health & Family FormingBenefits

Employee Stock Purchase Plan (ESPP)

Continuing education benefits

Job summary

Remitly is seeking a Strategic Account Manager to own and grow its most important partner relationships after signing. You will drive onboarding, expansion, and measurable commercial outcomes across payments, product, and operations.

You’ll become a strategic advisor to partners, translating objectives into Remitly capabilities, new use cases, and volume, while aligning with executives and cross-functional teams to accelerate growth.

Qualifications

• 5–10+ years of strategic account management, partnerships, business development, payments, fintech, or financial services experience.
• Demonstrated success managing complex enterprise relationships and growing strategic accounts.
• Strong understanding of payments, financial infrastructure, fintech, or related technology.
• Experience working with multiple stakeholders across Product, Operations, Compliance, Legal, Finance, and Engineering.
• Commercial mindset with ability to identify and execute expansion opportunities.
• Strong project and program management skills; able to drive complex implementations through ambiguity and dependencies.
• Ability to translate payment flows and regulatory considerations into practical partner solutions.
• Exceptional relationship-building and executive communication skills.
• Highly organized, proactive, and comfortable managing multiple strategic relationships.
• Strong analytical skills and data-driven decision making.
• Customer-backwards mindset with a bias toward execution and measurable outcomes.

Responsibilities

• Own a portfolio of strategic Remitly partners from implementation through ongoing growth and expansion.
• Serve as the primary commercial relationship owner for assigned partners.
• Develop deep relationships with senior stakeholders across payments, product, finance, treasury, operations, and executive leadership.
• Lead partner onboarding and implementation in partnership with Product, Operations, Engineering, Compliance, Legal, and other internal teams.
• Establish joint business plans with strategic partners, including launch objectives, volume targets, geographic expansion, and new use cases.
• Drive partners from signed agreements to live payment volume and measurable commercial outcomes.
• Identify opportunities to expand existing relationships across additional corridors, payment methods, geographies, use cases, and Remitly capabilities.
• Develop account strategies that maximize partner lifetime value and Remitly revenue.
• Monitor partner performance, payment volumes, revenue, operational health, and key business metrics.
• Identify risks to partner growth or retention and develop proactive mitigation plans.
• Lead regular business reviews and executive-level partner meetings.
• Coordinate cross-functional resolution of partner issues and ensure clear ownership and follow-through.
• Gather partner feedback and market intelligence and translate it into actionable recommendations for Product and the GM.
• Partner with Business Development on expansion opportunities and referrals within existing partner ecosystems.
• Identify opportunities for case studies, references, joint marketing, and other activities that strengthen Remitly's market position.
• Maintain accurate account plans, forecasts, pipeline for expansion opportunities, and partner health metrics.

Skills

Strategic account management

Enterprise relationships

Payments / fintech

Cross-functional collaboration

Executive communication

Data-driven decision making

Job description

Remitly is seeking a Strategic Account Manager to own and grow its most important partner relationships after signing. You will drive onboarding, expansion, and measurable commercial outcomes across payments, product, and operations.

You’ll become a strategic advisor to partners, translating objectives into Remitly capabilities, new use cases, and volume, while aligning with executives and cross-functional teams to accelerate growth.