Global Ops Center Tech - Entry Level, Relocate to Madison

Epic

Lake Geneva (WI)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Job summary

Epic is seeking an Operations Center Technician on our campus in Madison, WI. You’ll monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center.

You’ll identify and respond to issues using video feeds and data, coordinate emergency responses, and work with internal teams and emergency services to restore normal operations quickly. Relocation assistance is available as Epic recruits nationally; enjoy a fast-growing tech

Qualifications

Strong situational awareness to monitor real-time events and assess risk.
Excellent communication and coordination abilities with cross-functional teams.
Ability to make quick, sound decisions in high-pressure environments.
Interest or experience in security operations or emergency response.
Willingness to work 2nd/3rd shifts and weekends.
Eligible to work in the United States without visa sponsorship.
Relocation to the Madison, WI area; relocation assistance available.
Vaccination against COVID-19 will be expected.

Responsibilities

Monitor real-time alerts and security systems from the Facilities Command Center.
Manage access and building operations to ensure business continuity.
Identify and respond to issues using video feeds and system data.
Coordinate emergency responses with internal teams and emergency services.
Support safe environments and restore normal operations quickly after disruptions.