Campus Command Center Tech - Entry Level (Relocation)

Epic; Lansing (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Epic, located just outside Madison, Wisconsin, is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. The role requires relocation to the Madison area with relocation assistance provided, joining a team responsible for maintaining business continuity across Epic's campuses.

You will identify and respond to incidents, coordinate with internal teams and emergency services, and

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Ability to work in a high-pressure, real-time environment.
• Experience or interest in security operations, emergency response, or a related high-volume field.
• Openness to 2nd and 3rd shift, as well as weekend days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area (relocation assistance available).
• COVID-19 vaccination.

Responsibilities

• Monitor real-time alerts and manage access and security systems from the Facilities Command Center.
• Oversee building operations and coordinate with internal teams and emergency services.
• Identify, respond to issues, and coordinate emergency responses during disruptions.
• Support safe environment and rapid restoration of normal operations.

Skills

Situational awareness

Communication

Decision-making

Security operations

Shift flexibility

US work eligibility

Relocation assistance

COVID-19 vaccination

Job description

Epic, located just outside Madison, Wisconsin, is seeking an Operations Center Technician to monitor real-time alerts, manage access and security systems, and oversee building operations from the Facilities Command Center. The role requires relocation to the Madison area with relocation assistance provided, joining a team responsible for maintaining business continuity across Epic's campuses.

You will identify and respond to incidents, coordinate with internal teams and emergency services, and