Entry-Level Campus Ops Center Tech - Madison Relocation

Epic; West Chester (Chester County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Relocation assistance

Stock grants

Healthcare coverage

Annual raises and bonuses

Job summary

Epic is seeking an Operations Center Technician on our Madison, WI campus, with relocation assistance provided. You’ll monitor real-time alerts, manage access and security systems, and oversee building operations from our Facilities Command Center.

You’ll identify issues via video feeds and system data, coordinate emergency responses with internal teams and emergency services, and help restore normal operations quickly while supporting ongoing business continuity.

Qualifications

• Strong situational awareness and decision-making skills.
• Excellent communication and coordination abilities.
• Experience or interest in security operations or emergency response.
• Openness to 2nd/3rd shifts and weekend days.
• Eligible to work in the United States without visa sponsorship.
• Relocation to the Madison, WI area is available with assistance.
• COVID-19 vaccination.

Responsibilities

• Monitor real-time alerts and maintain business continuity from the Facilities Command Center.
• Manage access and security systems and oversee building operations.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses with internal teams and emergency services.

Skills

Situational awareness

Decision making

Communication

Coordination

Security operations

Emergency response

Shift flexibility

Job description

Epic is seeking an Operations Center Technician on our Madison, WI campus, with relocation assistance provided. You’ll monitor real-time alerts, manage access and security systems, and oversee building operations from our Facilities Command Center.

You’ll identify issues via video feeds and system data, coordinate emergency responses with internal teams and emergency services, and help restore normal operations quickly while supporting ongoing business continuity.