Global Operations Center Technician (Relocation to Madison)

Epic; Overland Park (KS); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Merit-based compensation

Annual raises and bonuses

Stock grants

Sabbatical after five years

Job summary

Epic is seeking an Operations Center Technician to maintain business continuity across their global campuses. Based in Madison, WI, you will oversee building operations, manage security systems, and coordinate emergency responses during disruptions. Candidates should have experience in security operations and strong decision-making skills. The position offers relocation assistance and requires COVID-19 vaccination. Epic promotes diversity and offers a comprehensive benefits package including merit-based compensation and annual raises.

Qualifications

• Experience in security operations or emergency response preferred.
• Ability to work in a high-pressure, real-time environment.
• Willingness to work 2nd and 3rd shifts and weekends.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Coordinate emergency responses to disruptions.
• Oversee building operations from Facilities Command Center.

Skills

Strong situational awareness

Decision-making skills

Excellent communication

Coordination abilities

Ability to work under pressure

Job description

Epic is seeking an Operations Center Technician to maintain business continuity across their global campuses. Based in Madison, WI, you will oversee building operations, manage security systems, and coordinate emergency responses during disruptions. Candidates should have experience in security operations and strong decision-making skills. The position offers relocation assistance and requires COVID-19 vaccination. Epic promotes diversity and offers a comprehensive benefits package including merit-based compensation and annual raises.