Global Operations Center Technician (Relocation to Madison)

Epic; Grand Island (NE); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive health benefits

Relocation assistance

Annual raises and bonuses

Stock grants

Job summary

Epic is seeking an Operations Center Technician to ensure business continuity by monitoring security systems and overseeing building operations. This role involves coordinating emergency responses to disruptions. The ideal candidate will have experience in security operations and strong situational awareness. The position is based in Madison, WI, with relocation assistance provided. Epic offers competitive compensation and comprehensive benefits that support personal and professional growth.

Qualifications

• Experience in security operations or emergency response is preferred.
• Strong situational awareness and decision-making skills required.
• Excellent communication and coordination abilities are essential.
• Must work effectively in a high-pressure, real-time environment.
• Eligibility to work in the United States without visa sponsorship.
• Willingness to relocate to Madison, WI is required.
• Openness to 2nd and 3rd shifts, as well as weekends.
• COVID-19 vaccination is required.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from the Facilities Command Center.
• Identify and respond to issues using video feeds and system data.
• Coordinate emergency responses for disruptions like natural disasters.

Skills

Security operations

Emergency response

Situational awareness

Decision-making

Communication

Coordination

Job description

Epic is seeking an Operations Center Technician to ensure business continuity by monitoring security systems and overseeing building operations. This role involves coordinating emergency responses to disruptions. The ideal candidate will have experience in security operations and strong situational awareness. The position is based in Madison, WI, with relocation assistance provided. Epic offers competitive compensation and comprehensive benefits that support personal and professional growth.