Global Operations Center Technician (Relocation to Madison)

Epic; Naperville (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Annual raises and bonuses

Stock grants

Job summary

Epic is looking for an Operations Center Technician based in Madison, Wisconsin. This role involves maintaining business continuity by monitoring real-time alerts, managing access and security systems, and coordinating emergency responses during disruptions. Ideal candidates will have strong situational awareness, decision-making, and communication skills. They will also need to work in a high-pressure environment and must be eligible to work in the US without sponsorship. Relocation assistance is provided for candidates moving to the Madison area.

Qualifications

• Experience in security operations, emergency response, or a related field preferred.
• Ability to work in a high-pressure, real-time environment.
• COVID-19 vaccination required.

Responsibilities

• Maintain business continuity by monitoring real-time alerts.
• Manage access, security systems, and oversee building operations.
• Coordinate emergency responses for disruptions.

Skills

Strong situational awareness

Decision-making skills

Excellent communication

Coordination abilities

Ability to work in a high-pressure environment

Job description

Epic is looking for an Operations Center Technician based in Madison, Wisconsin. This role involves maintaining business continuity by monitoring real-time alerts, managing access and security systems, and coordinating emergency responses during disruptions. Ideal candidates will have strong situational awareness, decision-making, and communication skills. They will also need to work in a high-pressure environment and must be eligible to work in the US without sponsorship. Relocation assistance is provided for candidates moving to the Madison area.