Global Operations Center Technician (Relocation to Madison)

Epic; Jonesboro (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Annual raises and bonuses

Global healthcare

Job summary

Epic is seeking an Operations Center Technician based in Madison, WI. The role involves monitoring real-time alerts, managing security systems, and responding to emergencies to maintain operations across Epic's campuses. Ideal candidates will have strong decision-making skills and experience in a high-pressure environment. Relocation assistance is available. At Epic, we offer comprehensive benefits and a unique work environment focused on growth and health.

Qualifications

• Experience in security operations, emergency response, or a related high-volume field preferred.
• Strong situational awareness and decision-making skills are essential.
• Excellent communication and coordination abilities required.
• Willingness to work in a high-pressure, real-time environment.

Responsibilities

• Monitor real-time alerts and manage access and security systems.
• Oversee building operations from Facilities Command Center.
• Coordinate emergency responses to disruptions like natural disasters.

Skills

Situational awareness

Decision-making

Communication

Coordination

High-pressure environment

Job description

Epic is seeking an Operations Center Technician based in Madison, WI. The role involves monitoring real-time alerts, managing security systems, and responding to emergencies to maintain operations across Epic's campuses. Ideal candidates will have strong decision-making skills and experience in a high-pressure environment. Relocation assistance is available. At Epic, we offer comprehensive benefits and a unique work environment focused on growth and health.